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machine learning




Observe.AI raises $8M to use artificial intelligence to improve call centers – TechCrunch

Being stuck on the phone with call centers is painful. We all know this. Observe.AI is one company that wants to make the experience more bearable, and it’s raised $8 million to develop an artificial intelligence system…



Openbook is the latest dream of a digital life beyond Facebook – TechCrunch

As tech’s social giants wrestle with antisocial demons that appear to be both an emergent property of their platform power, and a consequence of specific leadership and values failures (evident as they publicly fail to enforce even…





Duo Security researchers’ Twitter ‘bot or not’ study unearths crypto botnet – TechCrunch

A team of researchers at Duo Security has unearthed a sophisticated botnet operating on Twitter — and being used to spread a cryptocurrency scam. The botnet was discovered during the course of a wider research…